IMPROVE, A Good Idea

John Glennane's first book is a unique combination of memoir, history and vision which reimagines the relationship between business and technology - by returning this dilemma to its first principles and grounding it in true design and step-change improvement. For decades now, technology has presented itself as the solution to every business problem. In the process, it slowly overtook business imperatives and proliferated into a vast legacy landscape of walled gardens and a thousand islands. Technology still improves business - but fragmentarily and incidentally instead of strategically. There remains, for instance, no one coherent business operational system, and this after half a century of software innovation and proliferation.

Improve, a Good Idea is a unique work you will benefit from immediately if your task is to improve business or technology performance. It is a book about software, but more importantly the organisational design which must come first. Most importantly, it’s about human agency, a primary value currently compromised by more artificial forms of intelligence.  

Our legacy landscapes are stagnant and maintenance-heavy. The fact that the systems integration industry is booming only advertises the broken ideal of a seamless business world. Improve, a Good Idea is built on decades of first hand, multi-sector experience, diagnosing this dilemma before delivering a pragmatic and considered design response. In the process, we demystify decades of gobbledygook which have only served to alienate business and technology communities from each other.